Dedicated Remote Capacity for Australian Financial Services Businesses.

MCR Associates provides dedicated remote operational capacity across 4 core operational verticals: Financial Advisory & Paraplanning, Accounting & Tax Compliance, General Insurance Broking Operations, and Mortgage & Finance Broking. Each desk is staffed by qualified domain specialists working directly inside your firm's Australian software stack under the direct supervision of your licensed principals.

• ✓ Specialized domain specialists: Staff are pre-trained in Australian legislation, regulatory guidelines, and domain-specific software stacks.
• ✓ Dedicated SMSF desk: Certified SMSF specialists operating natively in Class Super and BGL Simple Fund 360 with standardized 20-point pre-audit packs.
• ✓ Strict regulatory boundary: MCR Associates operates strictly as a remote capacity engine under the supervision and sign-off authority of your licensed Australian principals.
• ✓ Two-Tier Quality Assurance: Mandatory senior lead review and sign-off on every deliverable prior to handover to your firm.

Our SMSF desk functions natively inside your Class Super, BGL Simple Fund 360, or SuperMate ledger. We process daily bank and wrap feeds, reconcile corporate actions, execute TBAR events and pension drawdown compliance checks, and assemble complete, indexed 20-point pre-audit workpaper dossiers ready for independent approved SMSF auditors.

• ✓ Daily transaction matching and multi-asset wrap reconciliations (Hub24, Netwealth, Praemium, Macquarie Wrap).
• ✓ Member transfer balance cap (TBC) and minimum pension drawdown compliance verification.
• ✓ Standardized 20-point electronic audit dossiers indexed to eliminate audit queries and reduce audit fees.

Yes. Many Australian multidisciplinary firms (such as accounting firms offering wealth advisory and SMSF administration, or mortgage brokerages offering financial planning and accounting) engage squads across multiple MCR desks under a single unified Master Services Agreement (MSA).

• ✓ Single Master Services Agreement (MSA) and consolidated AUD monthly billing.
• ✓ Dedicated account manager coordinating workflow capacity across all engaged desks.
• ✓ Seamless cross-functional workflow synergy between accounting workpapers, SMSF compliance, advisory paraplanning, and mortgage loan processing.

All operational desks adhere strictly to our Zero Local Storage rule and Australian Privacy Principle 8 (APP 8) compliance framework. Remote specialists connect directly to your firm's cloud ledgers, broker platforms, or virtual desktops via secure MFA-gated environments with local clipboard and download functions locked down.

• ✓ SOC 2 Type II and ISO 27001 aligned data access protocols.
• ✓ 100% of operational work is conducted directly inside your sovereign Australian software stack.
• ✓ Comprehensive bilateral NDAs, immediate incident escalation protocols, and enforceable non-solicitation guarantees.

For all hourly and retainer-based operational engagements (Accounting, Insurance, and Mortgage Broking retainers), up to 50% of any unused monthly hours automatically roll over for one subsequent calendar month, protecting your investment during quieter billing cycles.

• ✓ Applies automatically to monthly retainers across Accounting, Insurance, and Mortgage Broking desks.
• ✓ Rollover hours are consumed first in the subsequent month before standard monthly allocation.
• ✓ Transparent monthly timesheet reporting and capacity dashboard compilation.

Every vertical offers a fast-track Paid Pilot Pod with zero long-term lock-in contracts. You can assign 2 live tax returns, an SMSF pre-audit pack, a sample SOA/ROA, 10 days of policy administration, or a residential loan packaging sprint. System access and kickoff are completed within 48 hours.

• ✓ 48-hour onboarding and secure system access provisioning.
• ✓ Pilot fees apply directly to live production files with published benchmark pricing.
• ✓ Zero lock-in: seamlessly transition into a flexible monthly retainer or use ad-hoc capacity on demand.

The right desk depends on the work you need prepared and the systems your team uses. Financial Advisory supports paraplanning and administration, Accounting & Tax supports supervised preparation work, Insurance supports non-decision-making administration, and Mortgage Broking supports loan processing, ApplyOnline packaging and pipeline tracking.

• ✓ A discovery call maps your workflow, software access, volume and required supervision before capacity is allocated.
• ✓ Each desk has its own published scope, software ecosystem, pricing and regulatory boundary.
• ✓ A firm can engage more than one desk where the workflows are distinct and appropriately supervised.

No. MCR Associates provides remote operational capacity and back-office support. The relevant Australian licensed adviser, Tax Agent, BAS Agent, broker, credit licensee or authorised principal retains responsibility for regulated decisions, review, sign-off and client-facing activity.

• ✓ Financial Advisory work is prepared under the instruction and final approval of the client AFSL holder or authorised representative.
• ✓ Accounting and tax work is performed under the supervision of the client’s registered Australian practitioner.
• ✓ Insurance work is limited to non-decision-making administrative processing under the client’s SOPs.
• ✓ Mortgage broking work is limited to administrative file packaging, ApplyOnline data entry and pipeline tracking under the client Australian Credit Licence.

Onboarding begins with workflow scoping, confidentiality arrangements and client-controlled access provisioning. The team then works in your approved software, templates and operating procedures before regular capacity begins.

• ✓ You retain control of user permissions, MFA and administrative access within your cloud or virtual desktop environment.
• ✓ The initial scope confirms turnaround expectations, escalation paths and quality-review requirements.
• ✓ A paid pilot can be used to validate workflow fit before a recurring capacity arrangement.

Yes. MCR Associates is designed to work within the client’s existing approved software and workflows, using client-controlled cloud access or virtual desktop environments. No new platform migration is required as a condition of engagement.

• ✓ Supported tools vary by desk, including Xplan, Xero, HandiSoft, Class, BGL, WinBEAT, NextGen ApplyOnline, Mercury Nexus, MyCRM, and aggregator platforms.
• ✓ Access is provisioned by the client with the permissions appropriate to the assigned operational role.
• ✓ The client retains ownership of software licences, records and final approvals.