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Discuss your brokerage's aggregator CRM, monthly lodgment volume, and dedicated processor requirements.
100% Remote BPRO Model: MCR Associates Mortgage Back-Office is a 100% remote Business Process Remote Operations (BPRO) service provider operating from India. We provide dedicated administrative, operational, data entry, and clerical packaging support to Australian mortgage brokers, finance broking firms, aggregators, and credit licensees.
No Credit Assistance or Financial Advice: MCR Associates does not hold an Australian Credit Licence (ACL) and is not an authorised Credit Representative under the National Consumer Credit Protection Act 2009 (Cth) (NCCP Act). MCR Associates does not provide credit assistance (within the meaning of section 8 of the NCCP Act), suggest or recommend credit contracts, or conduct consumer credit assessments.
Licensee Statutory & Best Interests Duty Responsibility: All loan packaging dossiers, ApplyOnline entries, serviceability calculations, living expense categorizations, and preliminary assessment drafts prepared by MCR Associates personnel are executed strictly under the standard operating procedures and supervision of the licensed Australian mortgage broker. The Australian Credit Licensee (ACL) and Credit Representative (CR) retain 100% legal, statutory, and fiduciary responsibility for all credit advice, lender submissions, and compliance with the Best Interests Duty (BID).